DIREKT Verification Levels

Levels summarize completed check groups but never replace individual check details.

Level Name Minimum meaning
V0 Draft/unverified Provider-created data only; not publicly represented as checked
V1 Contact confirmed Approved phone/email contact check
V2 Identity linked Current representative identity check linked to provider
V3 Professional/business evidence Required registration/qualification checks current for selected category
V4 Location checked Required location/premises evidence approved
V5 Field verified Required in-person visit completed and approved

Rules

  • Level is calculated, not manually typed.
  • Level applies to a provider/category context, not every service universally.
  • Individual check status is always accessible.
  • Expiry can reduce a level automatically.
  • Field verification does not guarantee future presence or workmanship.
  • A mobile provider may legitimately reach V4 through a private base/location check without a public storefront.
  • Suspended providers do not display an active promotional level.
  • Payment plan does not affect level.

Display

Use plain-language summary, for example:

“Identity, plumbing qualification and operating location checked. Premises were not visited.”

Never show only “V4” to customers.