DIREKT Monetization and Pricing¶
Objective¶
Fund reliable verification, discovery and support without turning trust into a pay-to-win product.
Pricing principles¶
- customers access core safety/trust information free;
- providers understand what each payment covers;
- processing fees do not imply approval;
- sponsored visibility is labelled;
- pricing is simple enough for small providers;
- failed payment does not erase historical truth;
- mandatory safety actions remain available;
- taxes, receipts and consumer obligations receive legal review.
Provisional provider packages¶
Explore/free onboarding¶
- create draft profile;
- inspect requirements;
- save onboarding progress;
- no public discovery until minimum publication checks pass.
Starter¶
- public eligible profile;
- core service and area listing;
- enquiry inbox;
- basic profile analytics;
- verification processing priced separately or bundled according to pilot.
Professional¶
- enhanced analytics;
- multiple provider users;
- richer portfolio and availability;
- priority support response target;
- no verification advantage.
Institutional supplier¶
- compliance-oriented profile;
- document-expiry monitoring;
- organization controls;
- procurement-facing exports;
- priced after institutional validation.
Verification pricing¶
Calculate by category:
review labour
+ field visit/transport where required
+ external validation cost
+ document/storage cost
+ expected rework/fraud cost
+ support
+ sustainable margin
The pilot must measure actual values. Do not set a nationwide price from assumptions.
Grace and suspension¶
- payment due date and grace period are explicit;
- reminders are staged;
- commercial entitlements degrade predictably;
- trust checks retain their factual state;
- a safety suspension overrides a paid subscription;
- renewal payment and evidence renewal are separate transactions/states.
Promotions¶
- record terms and expiry;
- never offer “buy verification”;
- referrals must not reward approval;
- sponsored placement must be visually distinguishable;
- introductory pricing must show later price before acceptance.
Financial metrics¶
- monthly recurring revenue;
- active paid providers;
- conversion;
- churn;
- revenue per provider;
- verification gross margin;
- failed-payment recovery;
- refund/chargeback;
- field cost;
- support and acquisition cost.