DIREKT Monetization and Pricing

Objective

Fund reliable verification, discovery and support without turning trust into a pay-to-win product.

Pricing principles

  • customers access core safety/trust information free;
  • providers understand what each payment covers;
  • processing fees do not imply approval;
  • sponsored visibility is labelled;
  • pricing is simple enough for small providers;
  • failed payment does not erase historical truth;
  • mandatory safety actions remain available;
  • taxes, receipts and consumer obligations receive legal review.

Provisional provider packages

Explore/free onboarding

  • create draft profile;
  • inspect requirements;
  • save onboarding progress;
  • no public discovery until minimum publication checks pass.

Starter

  • public eligible profile;
  • core service and area listing;
  • enquiry inbox;
  • basic profile analytics;
  • verification processing priced separately or bundled according to pilot.

Professional

  • enhanced analytics;
  • multiple provider users;
  • richer portfolio and availability;
  • priority support response target;
  • no verification advantage.

Institutional supplier

  • compliance-oriented profile;
  • document-expiry monitoring;
  • organization controls;
  • procurement-facing exports;
  • priced after institutional validation.

Verification pricing

Calculate by category:

review labour
+ field visit/transport where required
+ external validation cost
+ document/storage cost
+ expected rework/fraud cost
+ support
+ sustainable margin

The pilot must measure actual values. Do not set a nationwide price from assumptions.

Grace and suspension

  • payment due date and grace period are explicit;
  • reminders are staged;
  • commercial entitlements degrade predictably;
  • trust checks retain their factual state;
  • a safety suspension overrides a paid subscription;
  • renewal payment and evidence renewal are separate transactions/states.

Promotions

  • record terms and expiry;
  • never offer “buy verification”;
  • referrals must not reward approval;
  • sponsored placement must be visually distinguishable;
  • introductory pricing must show later price before acceptance.

Financial metrics

  • monthly recurring revenue;
  • active paid providers;
  • conversion;
  • churn;
  • revenue per provider;
  • verification gross margin;
  • failed-payment recovery;
  • refund/chargeback;
  • field cost;
  • support and acquisition cost.