DIREKT Phase 1A Exit Review¶

Current status: PASS WITH ACCEPTED LIMITATIONS
Opened: 2026-07-14
Approved: 2026-07-14
Approval owner: Kudzanai Musarurwa
Next phase: Phase 1B — interaction design and synthetic prototype

1. Purpose¶

This review decides whether DIREKT has enough evidence to proceed into design without pretending that desk research is equivalent to Zambia field validation.

The owner has confirmed that primary fieldwork is not practical under current circumstances and has authorized the project to build a defensible baseline from current public research. Real-user, provider, device, legal and operational validation is deferred to the prototype, hardening and controlled-pilot gates.

2. Evidence completed¶

Deliverable	State	Evidence/link	Limitation
Comprehensive product and architecture planning	COMPLETE	Repository planning pack	Based on current product strategy
Research plan and ethics protocol	COMPLETE	RESEARCH_PLAN.md; RESEARCH_ETHICS_AND_CONSENT.md	Retained for later pilot research
Official and credible desk research	COMPLETE	DESK_RESEARCH_REGISTER.md; SECONDARY_RESEARCH_BASELINE.md	No claim of representative interviews
Zambia population and pilot-market basis	COMPLETE	Census sources summarized in SECONDARY_RESEARCH_BASELINE.md	Exact neighbourhood boundary deferred
Business-registry route	COMPLETE FOR DESIGN	PACRA official source	Integration/access terms unconfirmed
Construction-registry route	COMPLETE FOR DESIGN	NCC official source	Category and matching coverage unconfirmed
Technical-qualification route	COMPLETE FOR DESIGN	TEVETA official source	Credential verification access unconfirmed
Location model	COMPLETE FOR DESIGN	Area, landmark, pin and Plus Code baseline	Must be tested with real pilot users
Device/connectivity constraints	COMPLETE FOR DESIGN	Mobile-first research and conservative offline assumptions	Final device matrix deferred
Communication model	COMPLETE FOR DESIGN	Tracked enquiry then call/WhatsApp handoff	Full chat need deferred
Payment scope	COMPLETE FOR DESIGN	Customer payments deferred; provider-subscription adapter later	Final provider and commercial terms deferred
Pilot area	PROVISIONALLY APPROVED	Lusaka District	Narrow launch boundary deferred
Pilot categories	PROVISIONALLY APPROVED	Plumbing, electrical, mechanics, appliance/electronics repair	Final provider supply and authority checks deferred
Category evidence matrix	INITIALIZED FOR DESIGN	CATEGORY_EVIDENCE_MATRIX.md	Real examples remain private pilot work
Privacy baseline	COMPLETE FOR DESIGN	Minimal public precision; private evidence; synthetic public data	Qualified Zambia legal review still required
Risk and decision logs	UPDATED	RISK_REGISTER.md; DECISION_LOG.md	Later evidence may revise decisions

3. Accepted limitations¶

The following work is explicitly incomplete but is no longer a blocker to design or scaffolding:

• representative customer interviews;
• provider interviews and real evidence inspection;
• field-agent workflow observation;
• real-device and mobile-data testing;
• formal legal opinion;
• regulator data-access agreements;
• map, SMS and payment-provider contracts;
• willingness-to-pay and subscription pricing;
• field-verification cost and turnaround data.

These limitations must remain visible in product copy, issue tracking and release gates. They cannot be silently converted into validated facts.

4. Critical exit tests¶

Gate	Result	Evidence	Notes
A plausible, material customer discovery and trust problem is documented	PASS WITH LIMITATION	Product research and fraud context	Primary demand validation deferred
Check-specific trust language is defined	PASS FOR PROTOTYPE	Trust documents and baseline	Comprehension must be tested in Phase 1B/pilot
Formal and informal provider pathways exist	PASS FOR DESIGN	SECONDARY_RESEARCH_BASELINE.md	Provider acceptance deferred
Pilot area is sufficiently bounded for prototype context	PASS	Lusaka District default	Exact neighbourhood boundary deferred
Initial categories are limited	PASS	Four provisional categories	Final supply and legal screening deferred
Public/private location model is defined	PASS FOR DESIGN	Area/landmark/pin/Plus Code rules	Real usability testing deferred
Low-bandwidth and offline constraints are documented	PASS FOR DESIGN	Android and research documents	Device matrix deferred
MVP contact model is defined	PASS	Tracked enquiry then call/WhatsApp	Full chat deferred
Payment scope is explicit	PASS	Customer payment deferred; subscriptions later	No provider selected
Critical legal questions are recorded	PASS WITH LIMITATION	Legal register	No legal conclusion claimed
No sensitive research data is committed publicly	PASS	Repository inspection policy	Must be continuously enforced

5. Approved provisional decisions¶

• Market context: Lusaka District.
• Launch shape: later limited to selected neighbourhoods.
• Initial categories: plumbing, electrical repairs, motor-vehicle mechanics, appliance/electronics repair.
• Provider operating models: fixed premises, mobile and hybrid.
• Trust model: separate evidence-backed claims; no blanket verification.
• Informal-provider pathway: allowed with honest missing-claim disclosure.
• Location: area + landmark + pin + optional Plus Code; private precision minimized.
• Communication: tracked enquiry followed by consent-aware call or WhatsApp handoff.
• Customer payments: deferred from first MVP.
• Provider subscriptions: later payment-adapter integration; MTN MoMo and Airtel Money are candidates only.
• Android: native, low-bandwidth, offline-draft and recoverable-upload requirements remain mandatory.

6. Deferred validation gates¶

Phase 1B¶

• synthetic trust-language testing;
• public Pages prototype review;
• structured remote feedback;
• design correction before scaffolding.

Phase 10¶

• qualified legal and privacy review;
• regulator-access and integration approval;
• security verification and provider-contract review.

Phase 11¶

• consenting Zambia customer/provider validation;
• real device and connectivity matrix;
• real provider-document workflows in private systems;
• field-verification cost and capacity;
• price and willingness-to-pay evidence;
• exact pilot neighbourhood boundary.

7. Decision¶

Field	Value
Exit result	PASS WITH ACCEPTED LIMITATIONS
Approved by	Kudzanai Musarurwa
Approval date	2026-07-14
Accepted limitations	Primary interviews and operational field validation deferred to later gates
Blocking issues	None for Phase 1B design
Next authorized task	Build the Phase 1B synthetic interactive prototype and publish it through GitHub Pages
Phase 1B authorized?	YES
Android scaffolding authorized?	AFTER the Phase 1B design checkpoint; no production integrations or real data
Public pilot authorized?	NO
Production data collection authorized?	NO

8. Approval statement¶

I have reviewed the limitations of a desk-research baseline and authorize DIREKT to proceed to Phase 1B interaction design and synthetic prototype work. Primary Zambia validation is deferred, not waived, and must be completed before the controlled pilot and production claims. This approval does not authorize real evidence collection, regulator integrations, customer payments, public pilot launch or production release.