DIREKT Responsive Admin Design

Primary devices

Desktop/laptop is primary for evidence review. Tablet and mobile layouts support field operations and urgent triage, not every administrative function.

Breakpoints and layout

  • desktop: navigation sidebar, queue, detail split view;
  • tablet: collapsible navigation, queue-to-detail flow;
  • mobile: task-focused single column for field assignments/incident acknowledgment.

Queue design

Columns:

  • case/reference;
  • provider/check;
  • risk/priority;
  • age/SLA;
  • evidence completeness;
  • assignment;
  • status.

Filters and saved views must not hide critical overdue cases.

Evidence viewer

  • private-access banner;
  • watermark/reference if required;
  • zoom/rotate without default download;
  • metadata in separate structured panel;
  • previous versions;
  • decision checklist;
  • access audit;
  • automatic session timeout appropriate to risk.

Decision design

  • decision buttons separated from navigation;
  • reason code required for action/rejection/revocation;
  • confirmation for high-impact actions;
  • four-eyes flow where policy requires;
  • public provider message preview;
  • internal notes clearly marked;
  • no free-text-only decision.

Field workflow

Responsive assignment list, provider identity confirmation, safety details, navigation link, offline draft, photo guidance, structured checklist and explicit submit.