# DIREKT Evidence Requirements

## Requirement model

Each evidence requirement defines:

- stable ID and version;
- provider/category applicability;
- check it supports;
- accepted document/evidence classes;
- mandatory fields;
- issuing authority/source;
- validity/expiry rule;
- capture quality rules;
- review checklist;
- public claim and limitation;
- retention class;
- alternative path and appeal.

## General evidence quality

- complete and readable;
- unaltered enough for review;
- identity/business names reasonably match;
- dates and issuing body visible;
- file type/size within limit;
- no unrelated sensitive pages requested;
- current where policy requires;
- submitted by authorized provider member.

## Evidence classes

### Contact
OTP or controlled verification of phone/email.

### Identity
Approved identity document or lawful equivalent, with masking and restricted access.

### Business
Registration/search result, organization document or lawful alternative. Business registration is not professional competence.

### Qualification/licence
Trade certificate, professional registration, permit or category-specific source.

### Location
Consented map pin, structured directions, premises imagery, utility/tenancy evidence only where necessary, or field visit.

### Field
Assignment-bound visit checklist, time/location metadata, permitted photos and agent attestation.

## Alternative paths

Informal providers must not be excluded merely for lacking irrelevant documents. However, alternatives must support the same scoped claim and risk level. Example: a mobile sole trader may prove identity, qualification and private operating base without claiming a registered storefront.

## Prohibited collection

Do not collect:

- entire document sets “just in case”;
- customer household documents for ordinary search;
- unrelated family data;
- passwords;
- continuous location;
- sensitive characteristics not required by law/purpose.

## Changes

Requirement changes are versioned. Existing approved checks follow transition policy rather than silent retroactive invalidation.
