# DIREKT Interview Note Template

> Store only anonymized, minimized notes in the public repository. Raw recordings, consent records, contact details and identifying documents belong in an approved private system.

## Session metadata

| Field | Value |
|---|---|
| Research evidence ID | `EV-YYYYMMDD-###` |
| Participant code |  |
| Segment | Customer / Provider / Operations / Institutional / Authority |
| Broad area |  |
| Provider category, if relevant |  |
| Date |  |
| Researcher |  |
| Method | Interview / Observation / Concept test / Document walkthrough |
| Consent for written notes | Yes / No |
| Consent for private recording | Yes / No / Not requested |
| Follow-up permitted | Yes / No |

## Context

Briefly describe why this participant and session are relevant. Do not include names, exact addresses or unique identifying details.

## Recent real behaviour

- Need or task:
- How the participant currently handles it:
- Channels used:
- Location method:
- Trust evidence considered:
- Payment/contact behaviour:
- Failure or friction:

## Key statements

Paraphrase by default. Use short anonymized quotations only when wording is necessary for product language and re-identification risk is low.

1. 
2. 
3. 

## Observed behaviour

Record observable actions separately from interpretation.

1. 
2. 
3. 

## Evidence or document types discussed

| Type | Issuer/source | Expiry/renewal described | Public confirmation route known? | Privacy concern |
|---|---|---|---|---|
|  |  |  |  |  |

Do not record document numbers or personal identifiers.

## Trust-claim comprehension

| Synthetic claim | Participant explanation | Correct? | Confusion or misleading implication |
|---|---|---|---|
| Phone confirmed |  |  |  |
| Identity checked |  |  |  |
| Qualification checked |  |  |  |
| Premises visited |  |  |  |
| Check expired |  |  |  |
| Check pending |  |  |  |
| Sponsored listing |  |  |  |

## Device and connectivity

- Device class:
- Android version, if known and consented:
- Shared device or multiple SIMs:
- Connectivity condition:
- Data/storage/battery constraint:
- Accessibility need:
- Input preference:

## Findings

### Supported

- 

### Contradicted

- 

### New assumption or risk

- 

### Contradictory evidence

- 

### Design or operational implication

- 

## Assumptions affected

List IDs from `ASSUMPTIONS_REGISTER.md`:

- `A-___` — proposed status/evidence update:

## Follow-up

- Additional participant segment needed:
- Authority or legal question:
- Prototype change to test:
- Evidence gap:

## Privacy review

- [ ] no participant name;
- [ ] no phone/email;
- [ ] no exact private location;
- [ ] no document or registration number;
- [ ] no real document image;
- [ ] no unproven allegation identifying a person/business;
- [ ] quotations reviewed for re-identification;
- [ ] source material stored privately or deleted under protocol.

## Research lead review

- Reviewer:
- Date:
- Accepted into synthesis: Yes / No / Needs correction
- Research-log entry:
