# DIREKT Pilot Research Plan

This file is retained as a compatibility entry point for the original planning baseline.

The authoritative Phase 1A research system now begins at:

- [`INDEX.md`](INDEX.md)
- [`RESEARCH_PLAN.md`](RESEARCH_PLAN.md)
- [`RESEARCH_ETHICS_AND_CONSENT.md`](RESEARCH_ETHICS_AND_CONSENT.md)
- [`ASSUMPTIONS_REGISTER.md`](ASSUMPTIONS_REGISTER.md)
- [`FIELDWORK_EXECUTION_CHECKLIST.md`](FIELDWORK_EXECUTION_CHECKLIST.md)
- [`PHASE_1A_EXIT_REVIEW.md`](PHASE_1A_EXIT_REVIEW.md)

## Phase 1A minimum sample

Aim for decision-quality diversity rather than statistical national representation:

- at least 12 customers/households;
- at least 16 providers across at least four candidate categories;
- at least 4 institutional/property/facility stakeholders;
- at least 5 verification, reviewer, field or support participants;
- representation of women, varied ages, accessibility needs, lower digital confidence, mobile/fixed/hybrid and informal/registered providers.

Increase the sample when critical evidence remains contradictory or a category/area behaves differently.

## Required methods

- contextual interviews;
- recent-service journey reconstruction;
- service-search walkthrough;
- map/address and direction-sharing exercise;
- private evidence-type walkthrough;
- synthetic trust-language comprehension tests;
- provider onboarding simulation;
- device/connectivity observation;
- pricing trade-off exercise;
- verification and incident tabletop;
- pilot-area and category scorecards.

## Data handling

Use participant codes, minimum contact data, encrypted restricted notes, no public real-document copies, no exact private coordinates and public reports only in anonymized/minimized form. Follow [`RESEARCH_ETHICS_AND_CONSENT.md`](RESEARCH_ETHICS_AND_CONSENT.md).

## Decisions produced

- pilot geography and boundary;
- pilot categories;
- provisional category evidence requirements;
- service-area and public/private location model;
- minimum-device and connectivity constraints;
- map/payment/SMS provider decision inputs;
- MVP enquiry and contact recommendation;
- subscription hypotheses;
- support and field-verification operating model;
- synthetic prototype changes;
- unresolved legal and authority dependencies.

## Exit report

Phase 1A is complete only after [`PHASE_1A_EXIT_REVIEW.md`](PHASE_1A_EXIT_REVIEW.md) records methods, sample, limitations, evidence IDs, accepted/rejected assumptions, pilot decisions, unresolved risks and explicit owner authorization for Phase 1B.