# DIREKT Field Agent Workflow

## Purpose

Validate physical facts that cannot be established reliably through remote evidence.

## Assignment lifecycle

1. reviewer creates visit requirement;
2. authorized coordinator assigns agent;
3. conflict-of-interest and safety checks;
4. provider receives scheduling notice;
5. agent downloads minimum assignment data;
6. arrival identity/provider confirmation;
7. structured checklist and permitted evidence;
8. explicit provider acknowledgement where required;
9. submit or securely retain offline draft;
10. reviewer/supervisor evaluates visit;
11. follow-up, approval or escalation.

## Visit checklist categories

- provider/representative present;
- premises/service identity;
- address/pin consistency;
- signage/workspace where applicable;
- category-relevant equipment/facility only when policy requires;
- consented photos;
- discrepancies;
- safety concerns;
- provider refusal/unavailable.

The agent does not improvise legal or technical certification.

## Safety

- appointment details and check-in/out;
- no lone visit where risk policy requires pairing;
- emergency escalation;
- no cash collection unless separately authorized and receipted;
- no promise of approval;
- no entry beyond consent/purpose;
- discontinue unsafe visit.

## Integrity

- assignment-bound access;
- time-limited private location;
- device/account controls;
- no gallery reuse where capture rules require camera;
- audit metadata;
- random quality review;
- agent/provider conflict declaration;
- bribery reporting route.

## Offline

Encrypted app-private draft, clear pending state, no final approval offline, automatic cleanup after secure synchronization and retention period.

## Decision boundary

Field agent records observed facts. Final check approval belongs to the authorized reviewer/supervisor according to policy.
