# DIREKT Monitoring and Alerting

## Dashboards

- user/API health;
- Android crash/ANR;
- search;
- verification/evidence;
- field operations;
- enquiries/notifications;
- payments/reconciliation;
- storage/database/jobs;
- security/audit anomalies.

## Alerts

Each alert defines owner, threshold, severity, runbook and escalation. Avoid noisy non-actionable alerts.

## Trust-specific

- unexpected claim increase;
- approval without required evidence;
- overdue queue;
- evidence-access spike;
- repeated reviewer override;
- expired checks still public;
- field-agent anomaly;
- complaint severity surge.

## Privacy

No personal names, document details or exact coordinates in notification payloads/dashboards unless access-controlled and necessary.
